Practice guidance

The Scottish Government’s Principles for Inclusive Communication, co-produced with disabled people and public bodies including the NHS, are designed to improve standards of accessible communication.

The NHS Health Scotland Inclusive Communications Policy aims to maximise the inclusivity and accessibility of all NHS Health Scotland’s products and services delivered to external audiences, while maintaining the need for pragmatism and value for money.

NHS Greater Glasgow and Clyde has produced best practice guidelines for providing services to people with sensory impairment.

Tip cards were developed by Fair For All - Disability to help staff know what to do to support disabled people.  

Key resources about learning disabilities can be found at the Knowledge Network Learning Disabilities Portal.

The NHS Scotland Competency framework for interpreting provides clear, precise and simple guidance for those working with people with preferred communication other than spoken English.

The guidance Now we´re talking: Interpreting guidelines for staff of NHS Scotland should provide the basics necessary for health care staff to use interpreting services effectively.

Updated April 2015

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