Complaints and comments

About an NHS service

If you’d like to make a complaint or comment about your treatment or access to healthcare, you should make this directly to the Health Board (external website) or GP surgery involved.

You can find more information about NHS services and your rights on NHS Inform (external website).


About us, NHS Health Scotland

NHS Health Scotland can only deal with comments and complaints specifically about us, not NHS Scotland as a whole. Find out more about us.

If you’d like to make a complaint, compliment or comment about a service or product provided by us, please contact:

Jenny Kindness - Governance Manager
NHS Health Scotland
Gyle Square, 1 South Gyle Crescent
EH12 9EB

You can also submit your comments using our online form.

Alternatively you can call us on 0131 314 5326 and speak to Jenny Kindness, Governance Manager. 

Updated 07/05/2015

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